FREQUENT QUESTIONS

6 June, 2022
6 June, 2022 inmasuanes

Do the prices in our gaming tables catalogue include VAT?

All prices in our catalogue are inclusive of VAT.

What materials are our gaming tables made of?

Our game tables are made of high quality solid pine or oak wood, except for some very specific parts, where we have decided that fibreboard veneered in pine or oak (these are table tops and table bottoms) performs better.

What are the fundamental differences between the two types of wood?

The main difference between pine and oak wood is that while oak is very hard and therefore very difficult to mark or scratch with a blow, pine is a softer wood and therefore we have to be more careful if we don’t want the table to deteriorate with the passing of time and daily use. We are always talking about the aesthetic aspect, in the structural part the table is made to last a lifetime in both types of wood. We therefore recommend oak for our play tables in cases where the table is going to be used a lot, or where it is going to be used twice a day (eating and playing), and in cases where there are children and/or pets at home.

What is the configuration of the basic gaming table without accessories and add-ons?

The basic price includes: the table itself, the covers to cover it, the separating rail, the inner rail for cards and the outer rail for accessories. This is for the Zeus, Ares and Electra models. On the Prometheus, Artemis and Athena models, in addition to the above, a fixed upholstered base is included in a fabric of your choice from our Rustika Aquaclean samples. All our table models can be made to special measurements, except for the Artemis and Athena models, which are standard sizes.

Is there a surcharge for painting the gaming table in two colours?

Yes, painting a table in two colours has a surcharge of 10% on the price of the basic table, the same as painting the table in a lacquered colour (white or antique white). For example, the surcharge for painting an Ares in two colours is 108 euros. In the case of hybrid tables, this extra cost is already included in the price.

Which of the table’s complements can be ordered at a later date and which have to be manufactured at the same time as the table if they are to be included?

Accessories such as LEDs, extension, plexiglass, removable drawer for storing the lids and magnetic anti-spill system must be ordered at the same time as the gaming table itself, as they are attached to the table and cannot be supplied later. All other accessories that run along the rails can be ordered at a later date without any problem.

What is the current delivery time for our gaming tables?

Our current delivery time is approximately 4 to 5 months from the time the quotation is accepted and the first payment is made.

How do I pay for the table?

Payment for the gaming table is made by bank transfer, with the first half of the total amount to be paid on acceptance of the quotation as a deposit, and the second half of the total amount to be paid when the table leaves our factory.

How is the game table shipped?

The table is delivered to the door of the customer’s home, although normally the transport company helps the customer to bring the table to the lift. In case you need a complete delivery to the inside of the house, please ask for availability. In any case, the transport does not include the assembly, which is easily done by the customer. The only things to assemble are the legs and the extractable drawer to store the covers, if included, and both elements are assembled in five minutes, following some brief advice and videos that we send before the arrival of the table. In case you need a delivery to your home, we will ask for a personalised price from the transport agency.

Are there other transport options?

We are happy to ship the gaming table to any other agency that the customer requests if we can find a cheaper or more reliable one.

The table can also be picked up at the factory by the customer himself if he wishes to do so and has a suitable vehicle.

What is the main difference between the two fabric collections?

The main difference between the Marina and Daytona collections is that the Marina collection has a little shading on its surface which makes it a little less visually uniform, while Daytona is completely smooth. There are also some shades that are only found in one of the collections, so having both collections to choose from broadens the range of colours. We can also choose one side of the insert in one collection and the other side in the other. In terms of quality, treatment and feel, both fabrics are similar.

What is the warranty on our gaming tables?

All our tables come with a two-year warranty on the electrical and structural parts, although our intention in manufacturing them is to make them last a lifetime.

With the delivery of the table you will receive the corresponding invoice, as well as a small sheet of recommendations for its daily use and care.

What is a Hybrid table?

The new range of hybrid tables are characterised by the use of two different woods in their manufacture.

They have the frame and tops in oak wood and the rest of the table in pine wood.

In this way, we reinforce the parts of the table that usually suffer the most with oak wood, which is much harder than pine, without the price of the table being as high as in our models made entirely in oak wood.

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